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Terms of Service

By visiting our website aureye.com (hereby “aureye.com”, “the website”) or by placing an order online via aureye.com, you acknowledge that you have read and understood the Terms and General Conditions of Sale as outlined in this document and agree to be bound by them (hereby “General Conditions”).

If you do not agree, we encourage you to refrain from using the site or utilizing its online sales service.

Orders placed online through this site are governed exclusively by the General Conditions of Sale presented in this document, in the version effective at the time of the order, applicable to all geographical areas where orders can be placed and where shipping services are available. Any alternative conditions proposed by the customer at the time of order will not be valid unless expressly agreed upon in writing by aureye.com.

For further information about our General Conditions, you can contact Customer Service through our support services.

1. Use of the Website

By accessing our site, you agree to use it only for lawful purposes and in a way that does not infringe upon the rights of others.

2. Online Orders

When placing an order, you agree to provide accurate and complete information. We reserve the right to refuse or cancel any order for any reason.

3. Product Presentation and Pricing

We strive to ensure accurate product descriptions and pricing. However, errors may occur. In such cases, we reserve the right to correct the error and update your order.

4. Payment Methods

We accept the following payment methods:

  • PayPal
  • Visa
  • Mastercard
  • Discover
  • American Express

5. Shipment and Delivery

Upon completing your purchase proposal, orders will be processed and shipped to the address provided at checkout. For details on shipping times and methods, please refer to our Shipping Policy.

6. Right to Cancel and Return Order

Orders can be canceled or returned within the specified timeframes, provided items are unworn and in perfect condition, as outlined in our Return and Refund Policy.

7. Acceptance of Returns and Refunds

Returns and refunds are accepted under the following conditions: Items must be unworn, in perfect condition, and returned within the specified timeframe. Refunds will be processed once the returned item has been received and inspected, as outlined in our Return and Refund Policy.

8. Applicable Law and Dispute Resolution

These Terms are governed by the laws of the applicable jurisdiction. Any disputes arising from these terms will be resolved through amicable negotiation or, if necessary, legal proceedings.

9. Operating Guarantees

While we strive for accuracy and quality, we do not guarantee that the website will operate uninterrupted or error-free.

10. Responsibility

We are not responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.

11. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of aureye.com and is protected by applicable copyright and intellectual property laws.

12. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your information.

13. Updates

We reserve the right to update these Terms of Service at any time. It is therefore advisable to periodically view our General Conditions to consult the most recent and updated version. Your continued use of the website signifies your acceptance of the updated terms.

Contact Us

If you have any questions or concerns, please reach out to us at [email protected].